Shipping policy

Last updated: December 17th 2025

Thank you for choosing Spring Bound Labs. This Shipping & Delivery Policy applies to all orders shipped within the United States.

1. Order Processing Times

  • All orders are processed within 1-2 business days.

  • Orders placed on weekends or U.S. public holidays will be processed the next business day.

  • Once your order ships, you will receive a confirmation email with tracking information.

2. Shipping Methods & Estimated Delivery Times

We offer the following domestic shipping options:

Shipping Method Estimated Delivery Time
Standard Shipping 3–6 business days

Delivery times begin once the order has shipped, not at the moment of purchase. Actual delivery may vary based on carrier delays, weather, or high-volume seasons.

3. Shipping Rates

  • Standard Shipping: $4.99

  • Free standard shipping for orders over $99.

Shipping charges are calculated and displayed at checkout.

4. Shipping Coverage (U.S. Only)

Spring Bound Labs currently ships to all continental U.S. states.

We do not ship to:

  • Alaska

  • Hawaii

  • U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)

  • APO/FPO/DPO addresses
    (Adjust if you plan to include any of these.)

5. Tracking Your Order

  • A tracking number will be emailed to you once your order ships.

  • You can use this number to follow your package’s progress.

  • If you have not received tracking information within 3 business days, please contact us.

6. Missing, Damaged, or Delayed Packages

If your order is lost, delayed beyond the estimated window, or arrives damaged:

  1. Email us at [hello@springboundlabs.com]

  2. Include your order number, tracking number, and photos (if applicable).

  3. We’ll work with the carrier to resolve the issue and arrange a replacement or refund as needed.

Please contact us within 7 days of the expected delivery date for support.

7. Address Accuracy

Customers are responsible for ensuring that all shipping details are entered correctly at checkout.
Spring Bound Labs is not responsible for orders shipped to incorrectly entered addresses.

8. Policy Updates

We may update this Shipping & Delivery Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about your order or our shipping practices, please reach out:

Email: hello@springboundlabs.com
Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)